Agent Reviews

Seller & Buyer

I have worked with Rachael & Elly to both to buy and sell. They have been unanimously professional, hard working and great to engage with. They guided me through the process and gave me with helpful advice when appropriate. Would recommend!

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Maria Balacki

I recently had the pleasure of working with Rachael & Elly from Ray White. From the moment I met & spoke with them I felt confident with choosing to work with them. Throughout the whole process I found Rachael & Elly to be professional, knowledgeable, caring and always available, nothing was to hard, which made me feel I was a priority. Their gentle approach and their commitment to excellence & high standard really stood out, they didn’t try to sell or convince or push just guided with confidence and genuine care. I would highly recommend them and the team to anyone looking for a professional, integral and caring agent. I really enjoyed working with them from the beginning to the end of purchasing my beautiful home. Thank you so much.

Noel Brindley

Elly & Rachael have been a pleasure to deal with through a quite stressful period of our lives. My thanks to all of your team.

Tony Davies

I first came across Rachael and Elly on a purchase of a property a few years back and the team kept me up to speed on any transactions in the area in the meantime. When I first thought about selling an apartment that was surplus to my needs, they were on the top of the list. I am so happy they were. The team dynamic is outstanding with first class communication between the team and the owner. The price achieved being market driven is always a tricky outcome but I truly believe I got the best price for my apartment due to their excellent negotiation skills. I am very positive on the experience I had and will go out of my way without personal benefit and where needed to help Rachael and Elly win mandates in the future. They were exceptional!

Margaret & Jim

We have had a long association with Rachel and Elly and they definitely are the ladies who sell. We have been more than happy with achieving a premium price for our property and the teamwork has been exceptional. Best wishes and thank you for a job well done.

Jacqueline Mendoza- Seller, Mermaid Beach

Choosing to list with Rachael, Elly & their team was a no brainer. We had a particular amount in mind and Rachael & Elly were honest enough to tell us to hold off until the market could reach our desired price range. The marketing was exceptional and throughout the process they kept us informed. They are highly skilled negotiators and I wouldn't hesitate to list with them again.

Silvio Marinelli & Vicki Pertzel - Seller, Broadbeach

From the time I met with Elly, Rachael and their team I knew they were the team to work with to sell our home. They made us feel comfortable, respected, they listened and we could just tell they all had tremendous integrity. The communication, care and customer service we received was off the charts, we knew exactly what was happening all the time, I could not fault it. I would not hesitate to recommend Elly, Rachael and their team and could not speak higher of the experience, thank you so much.

Tony Rickards-

Rachael was very accommodating through the process from keeping the unit open longer so we could attend it, to communicating with the vendor and tenant. Very professional and a great communicator who always returned calls or was on the front foot. Would definitely recommend her

Noelene Gai Atkins

5 Stars for Rachael... who has sold and purchased for us before, so we are repeat clients. This alone should speak volumes as to her knowledge and expertise. We would highly recommend her as a sales agent for your property with her knowledge of the local area, her diligence, communication and people skills whether or not you're buying or selling are second to none and we wish her the very best in her chosen career.

Bett Z

Rachael and Elly have been excellent to deal with. We are very impressed with their work ethic and professionalism in achieving goals. Thank you very much for the great work! 👍

Michael & Dianne Thorburn

Rachael and Elly were agents for our recent unit purchase. They were both extremely professional and kept us updated and informed throughout the process. Their knowledge of the building and facilities was exceptional and they responded to our questions efficiently and promptly. We have no hesitation in recommending them.

Peter Maxwell

Rachael worked very hard to ensure that we, as vendors were comfortable and understood the process whilst also imparting her considerable knowledge of the current market and her in depth knowledge of our particular location. Her communication back to us throughout the campaign was considerable, focused and comprehensive. We would not hesitate to recommend Rachael to family and friends should they be considering the sale of their property.

Steve Baron

A BIG THANK YOU ! Thanks to Rachael & Elly's team at Ray White Burleigh for the work done in record time for the successful sale of our property. From the first email, to our pre-sales meeting where we indicated how we wanted to proceed to the final conclusion, everything was conducted with the highest level of professionalism. I have always lived by the belief that “communication is King” and in that regard, Rachael and Elly are the “Queens of Communication”. They were in touch through every step of what must have been a record campaign of only 4 days from listing to sale. Clearly they have a strong database to draw on, as well as connecting with many other potential purchasers in a very short period of time. Nothing requested was too much trouble. If you are thinking of selling on the Gold Coast, go straight to Rachael, Elly and their team at Ray White, Burleigh for the best service and a sensational outcome.

Barbara Lange

If you are looking for realestate agents I can honestly recommend Rachael & Elly from Ray White they actually LISTENED to what we wanted and found the perfect property, It was one of the most pleasurable transactions I have encountered buying Realestate.

Jeremy Pizzala

Rachael was thoroughly professional and a pleasure to deal with on the buy side. She was incredibly helpful and informative and made the process of buying remotely - we were interstate, sight unseen buyers - very frictionless. I do hope I have an opportunity to interact with Rachael again - she is a credit to Ray White Burleigh Group!

Krista Jupp

Elly and Rachael were a pleasure to deal with in the sale of my unit. They navigated some very stressful situations with me and used their finesse to reach an agreement acceptable to both parties. They’re both extremely professional and personable. I would highly recommend this dynamic duo to anyone looking to sell their home.

Ann-Marie

Rachael achieved a record price for our sale! We engaged Rachael to sell our unit. We followed Rachael's advice and sold at auction. We were amazed and delighted at the price we achieved. Throughout the whole process, from marketing to settlement, Rachael was always courteous and professional and perfectly attended to every detail. She made selling our unit very easy for us. I can thoroughly recommend Rachael as an excellent real estate agent.

Dennis

Communication was very impressive after each open house Both worked very hard to sell our unit We are both very pleased

Genevieve

Excellent Agent! After our mother's apartment had been 4 months on the market with another agent, we decided to change to Rachel and Elly from Ray White Broadbeach. We are very pleased we did, we had a contract in a month and Rachel and Elly really put in the extra mile right through the whole process, even to the point of helping us clean out the cupboards. I can't rate them any higher, they were fantastic!

Amazing ! such a delight to work with! Rachael helped me find my dream apartment and also sell my home. Such a delight to work with. Professional, attentive, caring and amazing at her job. I would highly recommend Rachael to assist with purchasing or selling

Gai & Col

Rachael's care and passion for her work will take her far in her chosen profession of real estate. For us she has excelled in every department of sales and communication attitude always with a smile and fantastic advice over and above. The very successful sale of our apartment was carried out in record time and will recommend her service to all we know. Her back up was second to none and we were never left wondering.. We wish Rachael all the very best and highly recommend her as an valuable asset to the real estate profession.

Andrew & Marissa

My Dream Home a Reality! After making the decision to purchase a specific lifestyle property in the Broadbeach area, I came across Rachel Coffey. Although she was relaxed and easy going, Rachel was professional, tenacious and lead me to purchase an off the market property. Rachel worked hard to ensure that both myself and the vendor were extremely happy with the terms of sale, which enabled us to sign contracts immediately. The purchase of my dream home became a reality via a very simply and easy transaction. I did view other properties with competing agents and all but one did not follow up my viewing for feedback and seemed very disinterested in pursuing a sale. Rachel deserved the sale and I am delighted with the outcome. I would thoroughly recommend her as a sales agent.

Margaret

Professional and positive. Rachel was positive from the word go, knew the market very well and always kept me in the loop. Rachel was very professional and down to earth.

Margaret & Andrew

Exceptional times, exceptional outcome Rachael Coffey dealt with us in a most professional and helpful manner. She kept us in the loop everyday and gave us well founded advice based on her wealth of knowledge in the real estate market. I would recommend her to anyone needing real estate advice on the Gold Coast.

Katrina & Nathan

Excellent service. From our first contact with Rachael she was fantastic to deal with. Her knowledge, dedication and communication was outstanding. What impressed us most about Rachael was, that she listened to what we were after and kept us updated with changes in the market. We look forward to working with her again soon.

Wilma

I recently put a property on the market with Rachael, feeling in two minds as I had just lost my husband, and I felt so vulnerable, the first time making such a decision on my own. Rachel, however, soon eased my mind. With her professionalism and kindness, I was quite astounded by the results she achieved quite quickly, and was very happy when she found a buyer. Rachael was available at all times to answer any questions I put to her and I was very happy with the price. A very happy, no pain, experience and would use Rachael should I need to in future, therefore I thoroughly recommend her.

Chris

Kept me up to date with market Had friendly personality and good knowledge of market kept me up to date with current and equivalent pricing. Happy with the service

Ken & Fran

Rachael has been remarkably efficient and extremely professional in all our dealings with her. She is able to answer all our questions in a timely manner and has worked well with her colleagues to enable us to have every confidence in the information she has shared with us. Rachael has an exceptional knowledge of the various matters we needed to be acquainted with for our purchase and her relational skills are highly developed. We would recommend her with every confidence in her abilities.

Kelli & David

A fantastic experience from start to finish From the moment we met Rachael and her colleague Elly we knew we were in good hands. They thoughtfully listened and understood our needs and followed up in a most timely fashion to all requests for information. Rachael is a complete professional and I would highly recommend her to anyone looking to buy or sell real estate on the Gold Coast.

Neville

Rachael is honest, direct and very knowledgeable I found Rachael always willing to answer any questions regarding the sale and gave honest feedback right through the sale. We were happy with the Auction process and her knowledge of the Broadbeach market is great.

Rob

Determined and focused person delivering service excellence in an empathetic but clear and concise manner. Fantastic follow up and feedback along the journey. You do not chase Rachel she cases you. A trusted professional.

Jadvyga & David

Couldn’t fault Rachael & Elly’s market knowledge, great communicators , we were fully informed throughout and they worked very hard. A good result in a difficult market.

Ray & Liz

My wife and I have over the past 40 years on a regular basis have bought and sold properties. In this time, we have dealt with many different real estate agents, and I would have to say that Elly and Rachael from Broadbeach Ray White agency have been fabulous to deal with. Their marketing strategy which they suggested worked perfectly and advice was great. They are always very professional with their attention to detail was exact; we were able to contact them at any time, and get an answer straight away. Their ability to close the deal was Outstanding, we would highly recommend them to anyone selling or buying, and definitely use them and only them for our next purchase or sale. Very happy clients

Joan & John- 114 Carmel

Rachael & Elly first approached us to see if we would like a valuation of our unit, to which we agreed. We were not ready to sell at that stage and they respected that and did not annoy us. When we were ready to sell, we approached Rachael & Elly and they suggested we go to Auction. Although our unit didn't sell at Auction, it brought a lot of interest and inspections. Rachael & Elly conducted many open homes and private inspections, which eventually paid off with a negotiated signed contract. We believe we got a fair price on a hard market with the hard work from Rachael & Elly to achieve this. They always kept us fully informed on progress and were always cooperative and polite. We would thoroughly recommend Rachael & Elly to anyone wishing to sell their property through Ray White Collective.

C & J Trotta

Recently my Husband and I purchased a property through Ray White Real estate in Broad Beach. We were lucky enough to have Rachael Coffey as our real estate agent. Rachael was very professional and supportive throughout the process. We highly recommend Rachael and could not have done it without her help!

Ronald & Edward

Dear Rachael, Thank you for your very speedy, efficient & professional assistance with the sale of our apartment in record time. We are indeed delighted with the final result and it was reassuring to have your friendly and calm manner at such an anxious time. We sincerely appreciated your excellent customer service and we do wish you every success in the future.

Noel & Merridy

Very happy with Rachael Coffey, she is very professional and was extremely helpful!! Highly recommended!!

Scott & Catrina

Professional from start to finish Great work!!

Daani

Rachael has been a delight to work with ensuring a smooth sale at a great price. She knows her stuff and we would not hesitate in recommending her to anyone wanting to sell or buy in the Broadbeach area. Thank You Rachael..

Sue

As an interstate buyer, I found Rachel to be 100 per cent across all aspects of purchasing a property. Very knowledgeable with a delightful personality. Would highly recommend Rachael for any real estate requirements on the Gold Coast

Pat Dowd

The level of service and support I received from Rachael Coffey far exceeded my expectations. Rachael solved all problems with ease and communication between us was excellent. I have no hesitation in recommending Rachael and suggest you give her a try.

Colin & Serena

We felt from the start that we were in good hands with Rachael as her presentation and manner are very professional without making us feel uncomfortable. In our subsequent dealings with her, Rachael was prompt and provided us with everything we needed to see our purchase through and our lovely new home now in our care, many thanks Rachael!

Peter & Jim DeMartin

Rachael's professionalism is unparalleled; courteous, always kept us up to date and fetched a record price for us. Living in Sydney we needed someone we could trust with our property in QLD. She exceeded our expectations and we would highly recommend Rachael!

Tracey Sully

Thank you Rachael for making the purchase of our property so easy. Your communication skills are exceptional and you did everything you said you would with integrity and grace. Thank you!

C & J Trotta

Recently my Husband and I purchased a property through Rachael Coffey at Ray White Broadbeach. We were lucky enough to have Rachael Coffey as our realestate agent. Rachael was very professional and supportive throughout the process. We highly recommend Rachael and could not have done it without her help.

Barbara Efron

We have dealt with a fair few real estate agents throughout our journey of property acquisitions and we can comfortably state that Rachael Coffey was by far the most friendly, informed and professional agent we have dealt with. A true asset for Ray White. Rachael made the whole process very easy, was always (regardless of the time and frequency of our calls) available to assist.

Pat Dowd

The level of service and support I received from Rachael Coffey far exceeded my expectations. Rachael solved all problems with ease and communication between us was excellent. I have no hesitation in recommending Rachael and suggest you give her a try!

Daani

Rachael has been a delight to work with ensuring a smooth sale at a great price. She knows her stuff and we would not hesitate in recommending her to anyone wanting to sell or buy in the Broadbeach area. Thank You Rachael!

Sue

As an interstate buyer I found Rachael to be 100 per cent across all aspects of purchasing a property. She was very knowledgeable with a delightful personality. Would highly recommend Rachael for any real estate requirements on the Gold Coast!

Keith

Rachael did a wonderful job of selling my Broadbeach apartment. She knows exactly where the market stands; she marketed the property quickly and efficiently. Great job!

Shauna Scott

Rachael has gone out of her way to keep me updated with every aspect of the sale. I have been overseas and had a new phone number so we have been in contact via Facebook messenger and it doesn't matter what time it is she is happy to talk to me. She is very accomplished and professional and also a delightful young lady.

Andrew Bamford

We bought our apartment through Chris Knight of Ray White Broadbeach over 10 years ago and whilst very disappointed that we have taken a loss I believe Rachael did her very best in a difficult market. I found Rachael a tireless optimist who provided revaluation and informed feedback throughout. It was a delight working with Rachael.

Keith Rewell

Rachael Coffey provided first class service throughout the marketing of the property. She gets things done quickly and efficiently; her market advice is accurate and honest; no time was wasted by either of us. I thoroughly recommend her to any seller.

Sharon & John Hawkins

Rachael Coffey made the experience of selling our investment property easy and as stress-free as possible. She explained everything thoroughly from the start and clearly had an accurate and in-depth knowledge of the market which was reflected in her selling campaign. Rachael was in constant communication with us, updating us on potential buyers, the level of interest at every open house. She worked so hard on our sale to ensure everything went smoothly and successfully, we couldn’t have been happier with the result ! After selling, Rachael followed through to ensure the settlement process went as smoothly as the selling process. At all times Rachael was professional, respectful and informative, we are very pleased to recommend her to any prospective clients.

Ron & Colleen Clarke

We found Rachel to be very efficient & knowledgeably in all aspects of her business and well versed in the market of her real estate area.

Andrew & Zoe Butcher

I am writing to thank Rachael Coffey and Ray White Broadbeach for the outstanding professionalism, cooperation and quality of service provided by Rachael and your team during the recent sale of our holiday unit at Ocean Pacific Broadbeach. We sincerely appreciate the efficiency, gracious customer service, the level of detail and accountability your firm have demonstrated throughout this sales process, and the way your business and Rachael conduct business in general. Your prompt and detailed response following our initial request was the first of several points that set your firm apart from others. Furthermore, the personable and pleasant nature of Rachael along with her genuine appreciation of our objectives and limitations, made the entire process far more streamlined and worry free then we had anticipated. We have, and will continue to, recommend your service to other contacts. Zoe and I could not be more satisfied with the service we have received, and we look forward to continuing our relationship in the future. Sincere thanks and best wishes, Andrew and Zoe Butcher

Brian Richards

Rachael, I am writing to express my appreciation and thanks for all your good work in regard to my recent purchase of property in Broadbeach. Your commitment to investigating and identifying the ideal property and then to manage the sale from start to finish, was exemplary. Your attention to detail in delivering successful outcomes in a friendly and at all times professional manner, are attributes of which you should be very proud and I was enormously lucky to have you working on my project. I would have no hesitation in recommending you to any prospective real estate organisation. Thank you again and I wish you every success in the future.

Peggy Sandbrook

We are very happy with the way the sale went at auction and thank you all for your hard work in bringing a satisfactory outcome.

Ismail & Leticia Saeed

'Rachael, my wife & I would like to thank you for your brilliant service in helping us seal the deal for our breathtaking Broadbeach unit. You were on the ball with lightning fast responses at every step of the way, with a keen to get the job done attitude. We can see that you managed everything ever so efficiently for not just us but also for the seller & even the existing tenants' in addition to liaising with the body corporate & on site management. Should we ever require real estate services on the Gold Coast we shall be sure to contact you in the future. We wish you all the best in your amazing work!'

Ebony & Mary Spicer

Rachael was such a pleasure to deal with when it came to selling our property. She was quick, very thorough and worked really hard for us. We are delighted with the effort she put in and would highly recommend her to other sellers. We would use Rachael as our Agent and Ray White again in the future.

Michelle Mynott

"Thanks for all your assistance during the sale of our apartment, you made the process very easy & achieved a great outcome!"

Tanja & Gordon Turner

We were extremely happy with the service Rachael provided when purchasing a property. Rachael was extremely professional, going over and beyond for us. She was extremely supportive, always following up and keeping us updated along the way. All our inquiries and requests were responded to with courtesy, consideration and graciousness. We couldn't be happier with the service and after-service Rachael provided and would highly recommend her if purchasing.

Phil & Rachel Roper

Thanks for everything you have done for us in purchasing our new property on the Gold Coast! Everything went so smoothly, despite us being so far away in Melbourne, and we are really happy with the end result!

Colin & Stephanie Rohl

Rachael Coffey handled our sale in a totally efficient & professional manner. Whilst we realise that Rachael has not long held her Real Estate Licence we have to say she is the consummate professional and we believe she will do exceedingly well in her chosen filed. She was mentored by Rob Astbury and they make a formidable team.

Cherie & Ron Bombell

We are big fans of Rachael Coffey! She provided excellent service to us in our search for a new home. We were disappointed to miss out on our first offer and, as our home had already sold, we were extremely stressed that we couldn't find anything else to fit our needs. Rachael listened to exactly what we wanted, then contacted us as soon as there was a whisper of a new listing. We were impressed with Rachael's commitment to help us, her cheerful personality and knowledge of the market. It was a pleasure working with this vibrant, intelligent, friendly woman. Thank you, Rachael!